Responsible Gaming Guide: Player Protection and Safety Protocols
Online gaming should always remain an entertaining pastime, never a source of financial stress or emotional strain. This guide explains player safety controls, self-exclusion options, and official support hotlines in the Philippines.
Under Philippine law and PAGCOR regulations, persons under 21 years of age are strictly prohibited from participating in any casino gaming activities.
Core Principles of Safe Play
Follow these practical rules every time you play on Aaajili or any online gaming platform:
- Set a Fixed Bankroll: Only wager funds you can afford to lose as recreational entertainment.
- Never Chase Losses: Increasing stakes after a loss leads to rapid bankroll depletion.
- Set Time Boundaries: Take mandatory 15-minute breaks after every 45 minutes of continuous screen time.
- Avoid Gambling Under Stress: Never wager when emotionally fatigued, intoxicated, or experiencing personal distress.
Account Controls and Self-Exclusion
If you feel your gaming activity is becoming difficult to control, Aaajili provides account restrictions upon request through customer support:
Available Player Controls:
• Daily/Weekly Deposit Limits: Cap your maximum cash-in across all payment channels.
• Cooling-Off Period: Temporary account lock for 7, 14, or 30 calendar days.
• Permanent Self-Exclusion: Complete account termination with forfeited marketing notifications.
Philippine Support Resources and Helplines
If you or someone you know requires confidential professional counseling regarding gambling habits, reach out to these national resources: